Arctic Meds provides this website for information about its prescription coordination and patient-support services. By accessing or using the website, you agree to these Terms of Service and our Privacy Policy.
1. Use of the website
You may use website content for personal, non-commercial purposes. Without written permission, you may not modify, reproduce, distribute, publish, license, transfer, sell, scrape, interfere with, or misuse the website, its content, or its services.
2. Information you provide
You agree to provide accurate, current information and to protect your account credentials. You may not upload unlawful, threatening, defamatory, abusive, malicious, or privacy-infringing content. Prescription and patient information must relate to the patient whose account is being used.
3. No medical diagnosis or emergency service
General website information is not medical advice and does not replace care from your prescriber. Pharmacist counseling relates to pharmacy services and does not establish emergency care. For urgent concerns, call 911 or contact an appropriate healthcare professional.
4. Prescription requirement
Prescription medication will not be dispensed without a valid prescription and pharmacist review. Product availability, strength, manufacturer, price, and eligibility are confirmed during review. A submitted cart or estimate is not an approval to dispense.
5. Optional SMS communications
If you separately opt in, Arctic Meds may send transactional text messages such as order updates, refill reminders, or delivery notices. Consent is voluntary and is not required to use the service. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
6. Availability and changes
The website may be interrupted, changed, suspended, or discontinued. We may update these terms by posting a revised version. Continued use after an update indicates acceptance of the revised terms.
7. Third-party services and links
The service may involve licensed pharmacies, prescribers, wholesalers, payment providers, delivery carriers, and other independent service providers. Links to third-party sites are provided for convenience and do not imply endorsement.
8. Intellectual property
Arctic Meds website content, design, and branding are protected by applicable intellectual-property laws. Medication trademarks and brand names belong to their respective owners and are used for product identification only.
9. Disclaimer and limitation
The website is provided on an “as available” basis to the extent permitted by law. We do not warrant uninterrupted operation or that every product or service will be available. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
10. Governing law and severability
These terms are governed by applicable Canadian law, without limiting mandatory consumer rights. If a provision is held invalid or unenforceable, the remaining provisions continue in effect.
11. Contact
Questions about these terms may be sent through our contact page or emailed to hello@arcticmeds.com.